It is often said that in life one does not get what one deserves, one gets what one can negotiate. Negotiation is a necessary skill one needs to be successful. 

Every customer need that has to be met or every desire that demands satisfaction is potentially an occasion for negotiation. Whenever people exchange ideas with the intention of changing relationships, whenever they confer for agreement, they are negotiating.   

In a successful negotiation everyone wins. The objective should be agreement not victory. 

Understanding Negotiations 

• What are negotiations, why are they necessary and why is it a skills
• Types of negotiations 
• Goals of negotiations 

Framework for Negotiations 

• Negotiations in different functions 
• Negotiating situations 
• Key Concepts - BATNA, ZOPA 
• What are positions, interests & options in negotiations 
• Creating value through trade offs  

Negotiating Strategies 

• Negotiating Behaviours and Styles 
• Listening and communication in negotiations 
• Guidelines for good negotiations behaviours 
• Preparing for a negotiation including the role of research 
• Mutual Gains Approach 

Role Plays 

• Each role play will be followed by a detailed debriefing session on key learning and takeaways from the role play 

Open to all, who wish to add a new perspective and skill to their thought process 

Click here for more details https://igtcindia.com/mdp-and-open-training-programmes/negotiation-skills/